HDMI Denon AVR-588 =No Audio?

Started by thepix Dec 16, 2008 24 posts
Read-only archive
#1
Not sure what I'm doing wrong? HDMI is connect via HDMI1 port on the 52LG50 HDTV to the monitor port on the Denon AVR-588(HDMI 1.3a) receiver. HDMI is connected from AppleTV to the (DVD or CBL) Denon. I get video and audio on the 52LG50 TV's speakers but not via the Denon. :( Not sure if this is important but along with the DVD or CBL source indicator the Denon shows analogue on front panel. When I connect using component/optical the sound functions fine on the Denon. The HDMI cables were purchases recently but are not certified. I would appreciate any suggestions regarding this issue.

Cheers,
Danny
#2
First, I doubt very much there is a problem with the cables. Sounds like you need to recheck in the Denon menu/setup what inputs it is using for your signal sources. It may be set to a default of something besides HDMI. Do you have the analog red and white RCA plugs connected for audio? You really don't need those and I would get them out so things are less confusing.

You say you are using DVD or CBL for the Apple TV. Those are two different inputs. You should maybe hook from your Apple TV to the TV/CBL input (HDMI 2) on the Denon. Then in the Denon setup menu, select TV/CBL (HDMI 2) as the default input.
#3
Thanks for the reply Dave. I only have 2 HDMI cables plugged into my entire setup -not including speaker cables. I assume that there is no other setting for the audio as the manual keeps going on about HDMI video and audio on the same cable. I am getting HDMI (from the AppleTV) video and audio through the TV fine.

Cheers,
Danny
#4
So which is the new equipment you are trying to hook up, the AppleTV or the Denon. Is there anything else you could hook to the Denon, like a DVD player, to check the connections/settings that way?
#5
The 52"LG (52LG50) HDTV is new. My DVD is component but I did alternate 2x AppleTVs with same results. I have been using the Denon AVR-588 with component (purchased 6 months ago) hooked up to a 32" LG HDTV.

Cheers,
Danny
#6
Using button ten on lower right side of the remote, the input mode button, is the Denon set to "auto"?
#7
How do you set up auto mode? The manual mentioned this but there is no indication of how to go about it.

Cheers,
Danny
#8
You just press and release the input mode button while watching the display on the Denon. It should cycle with each press through other modes. Keep pressing until auto comes up.
#9
According to page 10 of the owner's manual (that thing that nobody reads) - the Denon AVR-588 does not support audio through the HDMI input. It only supports the video portion. That's probably why it has a MSRP of only $350. Sorry!

Clarification - it passes the audio through to the monitor but does not decode it or play it.
#10
I read that too but couldn't believe it?????
#11
Thanks that explains a lot akirby. I read that too and it left me scratching my head. I just assumed it meant the audio from the monitor/TV signal as I couldn't take it on myself to believe an AV device that I supports HDMI 1.3a didn't support audio. I have paired TOSLINK cable with TV/CBL and I'm good now. Thanks a bundle guys.

Cheers,
Danny
#12
I don't get it either. They can't be saving much money by doing that.
#13
Clarification - it passes the audio through to the monitor but does not decode it or play it.

:idea:


All consumers be very wary of this one :!:
#14
I'm really, really surprised to find this on a Denon. Maybe on a Sony or Pioneer.........
#15
Called Denon tech support, regarding this issue, several times and no one has ever picked up the phone. I left a voicemail and that was 6 days ago :( Though my question was answered in this forum I would be pleasantly surprised if they actually returned my call.

Cheers,
Danny
#16
I'm not getting any audio from the Tv to the receiver speakers of my ARV-588. The TV is connected through HDMI connector to my LG tv. I can hear sound from the TV but not from the receiver/speakers. I can hear sound coming from the speakers when I listen to the radio and when I conduct the speaker test therefore I know the speakers are connected properly. Correct me if I'm wrong but using the HDMI, it should provide both audio and video. I see through another post that there may be a defect in that the sound will not come through the HDMI when using the ARV-588, if this true? If that's the case, how can I get sound while still using the HDMI cable. One last thing, in order to program the TV and other devices it says that I should put the input to auto. How can I put it in auto. I was able to do it with the radio but none of the other devices..
#17
What's the source? If you're sending a HDMI signal from your DVR to the TV and then trying to send HDMI from the TV to the AVR that won't work. You need to send all your sources to the AVR first, then to the TV via HDMI. If you're using the TV tuner then you need to check the HDMI output settings on the TV to make sure it's sending audio to the AVR.
#18
I have everything going into the reciever using the HMDI cable. The source on the indicator light is showing TV. I can't get the source indicator other than the radio/tuner to go into auto. In the manual, it shows that everything should be done in auto but I can get the indicator light to show auto. I have rotated through the input with no results.
#19
What I do know is the HDMI on the back of your TV is considered an input. I am not aware of HDMI being a two way street for audio and video which is what you are expecting. Many if not most displays offer a digital audio output via RCA or optical for the internal DTV tuner and that is what you connect to your AV receiver.

The initial context of this thread was about receiving HDMI audio from a source and this receiver will not do that. It only acts as an HDMI video switch, nothing more. That is unrelated to what you are trying to accomplish.
#20
Went to Best Buy and bought an optical cable. I hear sound from the speakers now but it has real bad static associated with the sound. The speakers are center - 2 ft away from source, rf 8 ft away from source, lf 8 ft away from source, lr - 15 ft away from source, rr - 15 ft away from source , and sub woofer is about 2 ft away from source. When I say source, I'm saying the recievers and TV. Anyone has any idea what could be causing the issue with static coming from speakers?
#21
Sorry, but I am stumped on this one...

I looked up the manual for a 42LE5400. Not impressed with the support. They do not discuss the digital audio out at all.

All I can suggest is look at your audio settings. Maybe they are manipulating the output. One specifically:

Sound Mode: Select the sound mode to Standard,
Music, Cinema, Sport, and Game.

:?:
#22
Will that stop the static I'm hearing coming from the speakers..its a crackling sound...
#23
Nope. Static must be coming from the speaker wires. There won't be any static with digital audio into the receiver.
#24
Casoff, you will have to try it, I don't know if that will resolve your problem.

Akirby mentions speaker wires but my understanding things are fine except for getting TV sound, hence it would not be speaker wires, and the problem remains something directly related to TV sound.