Consider HD Library your ISF Customer Care Center

[HD Library]

The purpose of HD Library is to promote accuracy and references for HD audio and video. The value for readers and professionals is education about accuracy and references, the ability to ask questions about that and the ability to post their experiences for comment or to add to the documentation in the library sections. All of this means absolutely nothing, zip, nadda, if there are not professionals out in the field to assist you with this and would be worthless to a consumer.

Before contracting an unknown calibrator you should confirm that they are actually listed on the ISF website. Click on ISF-trained dealers with calibration equipment, select the state of the calibrator and you should find their company name listed in alphabetical order. If you cannot find your calibrator listed then please contact them and confirm they are really ISF. In some rare cases the person or company may not be listed due to market conditions or alliances in their area. Please feel free to send an email to the ISF for verification of their status.

[email protected]

At The ISF Forum there is a listing of independent ISF calibrators who have built a reputation for delivering the real thing and are members of the ISF Forum, a private professional community for the calibration industry. This is an excellent place to start if you are in the market for calibration service or product selection service.

If you are not happy with the ISF calibration service you received please contact the person or company who performed the service first. We are professionals willing and ready to explain the process, what was done to your display and assist you with understanding the results. We want you to be satisfied with the service!

If you should run into a problem with your calibration and are dissatisfied with the service you received please consider HD Library your ISF Customer Care Center and feel free to bring your situation or problem to HD Library regardless of how you contracted this person or the forums or groups they work with. All we care about is the fact that you are dissatisfied with the service and the only requirement for our immediate attention is that they are listed on the ISF website with equipment or you have received confirmation from the ISF that they are in good standing and have equipment. ISF dealers without equipment should not be performing, representing or marketing the standard ISF calibration service unless they are working with an independent ISF calibrator who provides this service for them.

[email protected]