Power outage and esata drive issue

[regman]

We had a brief power outage and my external drive stopped communicating with the H20/100. I followed the following start up sequence. disconnect the power source to the DVR, plug in the esata cable to the external port, power up the Freeagent pro 3/4 terabyte drive, plug in the power cable to the DVR. The overall light on the drive blicks rapidly but the "in use" bar in the middle is not indicating communication with the DVR. I attempted this several times to no avail.

The external drive has been working fine for almost 2 years. Any suggestions?

[pzieger]

Awhile back I read on a forum where some system-forced reboots would reformat an external drive on a HR20-100 (not the HR20-700). Search back and see if this could relate to the problem.

[regman]

My DVR won't have anything tio do with the external drive so reformating is not the issue.

[Roger Halstead]

Reformatting on a reboot would be a case of real bad programming and should be grounds for replacement or new soft ware at the least.

[pzieger]

Hi Roger,

First, Regman said it did not appear to be the reformat problem.
Second, the external drive is not officially supported by DirecTV and would not be covered.
Third, I would not want to anger DirecTV and have them pull the external option altogether.

Pete

[Roger Halstead]

I caught the part about reformatting was not his problem, but I think my answer should have been in front of it.
Direct TV does not support the external drive...Might be another good reason to go to the competition<:-))
As for angering direct TV, why not? If they have a glitch in the software that trashes peripheral equipment and you complain that the competition does support that, they might then try to outdo the DISH Network<:-))