Screen seems too big?

mastag · Post by **mastag** » Tue Apr 10, 2007 6:06 pm

Hello all, first time poster. I have a sanyo ht30746 30". The screen seems cropped in any picture mode without vertical black bars. For example, I was watching House, and the FOX logo in the bottom right corner was missing the X. This happens even when watching HDTV channels. Is there any way to fix this via the service menu or something like that? Has anyone had similar problems with their TV? .

Dave3putt · Post by **Dave3putt** » Tue Apr 10, 2007 6:35 pm

Hey mastag, welcome.
You may have the TV in a "zoom" mode. Check your picture mode or size options and try to find the "normal" widescreen mode. Where are you getting your TV service from? Cable, Sat, or over the air?

mastag · Post by **mastag** » Tue Apr 10, 2007 6:40 pm

The only options for my TV are: pix1, pix2, pix3, and pix4. pix1 has black bars, pix2 is normal i think, because HD channels don't look distorted at all. pix3 and pix4 are just more zoomed in. I have directv, and an HD receiver running in 1080i.

Dave3putt · Post by **Dave3putt** » Tue Apr 10, 2007 8:53 pm

I believe you will want to use either pix1 or pix2 modes, and probably never use pix3 and pix4. Pix1 would be the normal way to watch it, with HD signals filling the screen left to right, and SD signals will have the black bars on both sides. Check in the setup menu of your Sat receiver that it is set for a 16:9 or widescreen TV and that the resolution is set to 1080i. Are you using an HDMI or component connection?

mastag · Post by **mastag** » Tue Apr 10, 2007 9:39 pm

actually, pix1 even shows High definition with black bars on each side. Pix2 has everything from left to right, and HD looks pretty good, except for the aforementioned problem. I usually watch in pix2. I am using component cables, the resolution is 1080i, and it is set for 16:9. I might just have to deal with it. Returning the TV is not really an option TBH.

Dave3putt · Post by **Dave3putt** » Tue Apr 10, 2007 10:00 pm

So, if you watch ch.76 DiscoveryHD, except for some commercials, the picture does not fill out the whole screen in pix1?

mastag · Post by **mastag** » Tue Apr 10, 2007 10:28 pm

Dave3putt wrote:So, if you watch ch.76 DiscoveryHD, except for some commercials, the picture does not fill out the whole screen in pix1?

Correct, except nothing fills the screen in pix1. However, if I use the Directv remote to zoom, the HD channels stay the same no matter what.

Dave3putt · Post by **Dave3putt** » Tue Apr 10, 2007 10:40 pm

Well, don't give up. There's a reason here somewhere. Which DirecTV receiver do you have and did you install a new oval sat dish?

mastag · Post by **mastag** » Tue Apr 10, 2007 10:49 pm

We installed a new Dish, our old one didn't receive HD signal. We also got an HD receiver, i'm not sure which exact model. The weird thing is, when watching standard definition anamorphic widescreen DVD's, the problem does not occur at all, which makes me think it is the satellite, rather than the TV. I'm not sure though. I contacted Sanyo, and they gave me the "when in doubt, return it" answer.

akirby · Post by **akirby** » Wed Apr 11, 2007 6:35 am

According to your owner's manual you should be using pix2 for 16:9 hd sources.

Make sure you tell the DirecTV receiver that the TV only supports 1080i - otherwise you might not be getting a 1080i signal all the time.

Then check the formats on the DirecTV receiver - make sure it's not set to crop or stretch.

Then go to a channel like Discovery HD or HDNet that is 1080i all the time and you should see a normal HD picture without pillar boxes or stretching. If you don't and your TV is on pix2 then I think it's the sat receiver settings.