HDTV Forum

I'm not sure if I have a "feature" or a service problem

I'm connected to a Dish DVR. When I turn on my TV, the light at the "On" button turns from a red line to a green button and a 'bing' is heard. A few seconds later the red line comes back on and the green button goes out. Then the cycle repeats 2 to 4 more times and the screen finally comes on. Should I be concerned? Note: the TV is 8 months old and I am in a rural area that does not have a Samsung dealer anywhere near me.

I am connected to DirecTV. When I turn on my TV the red button turns to green and it makes a noise but then it stays that way and the TV tunes on and it's all good from there. I think that if your's is doing it two to three times then there might be a problem. It is suppose to make that noise when you turn it on it was a little something Samsung wanted to try. Besides that what do you think of the picture I've had mine professionally Calibrated and I'm still not all that happy with the picture. I have a Panasonic Plasma 42 in" and a Sony SXRD 60 in" both Calibrated by the same Calibrator and the pictures blow this Samsung away. The blacks are not good at all and besides that the picture is only OK.

The on-off button cycles about 3 or 4 times. I'm concerned that it may start cycling 6-10 times and then just stay off. The problem is that I'm in a rural area and Samsung will bill me for the trip if nothing is wrong.

As far as picture quality, this is the first HD set I've ever bought. I'm not too happy with the blacks either, but I was told Plasmas and LCDs were quite a lot better. The problem is that plasmas don't show action and sports very well and their costs are quite a lot more. As far as the picture, I'm 59 years old with appropriate vision. it looks OK with me.

rdkidd most of the time anything from Samsung is covered for the first year even if you don't have a warranty. There is already something wrong with it so that's a good enough reason for them to have to cover the charges. I'm 50 and have both the plasma and LCD and both pictures are so much better it's not even close. Sorry I got off track there anyway just the fact that it's not turning on the first time tells them there is something wrong. One thing about Samsung Customer Service there tough but stand your ground and they will send someone to fix it. KEEP COMPLAINING

yep, thanks. I just got off the phone with customer support. There was no questions asked. I could hear the guy typing in the background. He said since I was so far out in the boonies that if they couldn't find a repairman close enough, they would get me a new TV. Apparently this problem has cropped up before, because he was quick to say that I really did have a problem. Yeah, I looked at the plasmas last Christmas season, but I saw a college football game on at BestBuy (live thru Direct TV) and could see the pixelation from lack of a fast enough refresh. I also saw the great picture of the LCD. I just couldn't afford that price. Luckily, my den is a little on the dark side, and I am rarely home during the day.

rdkidd I'm glad all worked out so well I thought it would. Listen when they do the switch ask if you can switch and pay the small minor difference and get the HL-S5687W on Amazon there only about 1200 to 1300 a piece. I here that this picture is more user friendly and don't have to get the Calibration because they highly recommend it on the HL-S5679W that's the one you have the DLP/LCD well let me know how it all works out.

rdkidd200 wrote:As far as picture quality, this is the first HD set I've ever bought. I'm not too happy with the blacks either, but I was told Plasmas and LCDs were quite a lot better.

This picture quality is part and parcel of the new LED system used instead of a lamp, not DLP technology.

Absolutely! I watch TV quite a bit at night. I pretty much turn it on when I walk in the afternoon, and I turn it off when we go to bed. I checked about the life expectancy of a DLP bulb and found out that it was about 1/2 of what Texas Instrument projected

T.I doesn't make 'lamps'. How would they really know how long they should last?

I can't remember where I read that. It was over a year ago, and I just don't remember. I thought it was TI; it may have been someone else. On the other hand, this site has enough comments about bulb-life to confirm the 2 year life-span in a high-use situation, so whether or not it was TI, the information is factual.

The new tv showed up this past week. I was quite concerned with the comments I read on the 2007 LED DLP thread. Either the problem is too slight for my old eyes to detect, or my set doesn't have that problem. After I saw how Samsung had shrunk the set and still kept it to 56", I wish I had paid a little more and got the 61"!

And once again, on the "gripping hand," I'm going to buy an extended warrenty to make sure I don't get the short end of the stick out here on the "bleeding edge."