HDTV Forum

I'll never buy another Mitsubishi product, let alone television the rest of my life. Lesson learned.

After several weeks and now with "snow" (or blizzard) on the TV (yes, I'm that old!), with cable no less, the best that Mitsubishi will do is pay for the part. I pay the $275 service that it's going to take to have the part replaced. Who knows how long I'll be without our family's main TV.

I suppose I was too hopeful having read that people were getting new TV sets for essentially what I'll be paying for a service call for a TV that will likely have more problems of some kind in the near future.

As others have posted here, one doesn't pay over $2000 for a television that will last 3 years. If I had that kind of money, I'd have the biggest plasma set and not worry about it.

But for anyone considering buying a Mitsubishi television... let the buyer beware. My advice: DON'T do it. Get a Sony. I have one in my music listening room (a couple years older) and never had one problem with it.

Buy a Mitsubishi and the problems will happen. Don't waste your money.

I am sorry you ,too, have discovered Mitsubishi in shameless. My wd65733 now sets collecting dust in the basement, while the Samsung bought at the same time is still going strong. Don't keep silent! Tell everybody who will listen not to buy Mitsubishi.

justus wrote:I am sorry you ,too, have discovered Mitsubishi in shameless. My wd65733 now sets collecting dust in the basement, while the Samsung bought at the same time is still going strong. Don't keep silent! Tell everybody who will listen not to buy Mitsubishi.

I made a point, probably twice, to let them know that I would be posting my bad customer service experience on as many forum sites and as many other sites, obviously as well as all of my family and friends. I came here immediately to post my experience, and have told at least 3 members of my family.

The guy seemed to be chewing gum while I was talking to him and I finally asked him. I told him that I hoped the call was being recorded, because Mitsubishi sells defective products for $2k-3000, and they only last 3 years. I didn't have the energy to try to take it to a higher level (supervisor) or whoever I could talk to, so I told the guy with as much controlled anger as I could think of logically saying. I didn't want to be "angry guy" so they could write me off as a "likely always angry" customer.

It appears though before they had the influx of people with problems that they took much better care of early problem sets with new comparable televisions. Now, they pay for that "$700 part" while making me pay for an overpriced service call through one of their contractors.

In the end, I will never buy another electronic device from Mitsubishi and wil tell anyone who brings up that they're considering buying a television to avoid Mitsubishi at all costs. Anything but Mits. Buy a Sony. I think initially they were concerned about a class action lawsuit, but the power of the experienced word is more powerful than someone with no opinion. So, I'll save as many of my friends, family and acquaintances to avoid Mits at all costs.

I have a Mitsubishi 65908 and my TV would not power on today. Green light blinks for a second and then goes out. I've done some internet research and it appears this is a common problem.
Can you (or anyone) send me the repair instructions for this.

It may be a circuit board or power supply problem. I have no experience with that particular problem. I suggest you web search, check out your manual, check out Mitsubishi's web site, and ,alas, NOT buy another Mitsubishi. Good Luck!

Mitsubishi DLP RP WD-65734 I have owned 5 mits tv with never a problem ,,,until now. I joined the white dot club a little over a week ago. Estimate, proof of purchase submitted & got a ref # today. Should get a call in the next day or two. Will post results.

I've also experienced the dreaded White Spots on my Samsung 46 inch DLP TV.
Checked out all the forums and came to the conclusion (after calling Samsung - who weren't interested in fixing my TV for free - well it is almost 5 years old), that I should buy a DLP chip and fix it myself.
Best price was at Shopjimmy - just google them.
It arrived 2 days later and I set to.
Not too dificult - just make a sketch of where all the ribbon cables go that you have to remove from the Light Engine board that then pulls out.
You'll find that Samsung used tape between the chip and the heat sink which is odd, as Silicone paste for that purpose is a much better heat conductor. Scrape off the old tape and clean up well before using the Silicone paste.
Put it all back together - after also changing the bulb (I had a spare waiting to go in for the last 3 years anyway).
Best to wear latex gloves when working near these bulbs and chips - avoid any skin acid on sensitive parts. You'll probably need a couple of pairs.

Plugged everything back in and switched on.
WOW - I have a new TV!
Bright colours, great picture, and maybe another 5 years of use to come.
Cost - about $140 for the chip inc shipping, plus about the same for the bulb.
You can also find better instructions by doing some searching online through forums.
Good luck. It's worth the effort.