HDTV Forum

Richard,

I followed your advice and MITS rebuilt the chassis and I paid the labor costs. MITS was very easy to work with and everything went smoothly. I made the choice of repairing or replacing much easier. I hope to get several more years out of my 52725.

Thanks again

Don

Very cool

Thanks for the follow up!

new addition to post #2

HDTV Replacement Offer

I no longer have the receipt and the store I purchased it from is out of business. My receipt was a casualty of war in moving out of state. Knowing that, is there any use in me contacting Mitsubishi at this time about this problem or should I go the DIY route to replace the CAPS and hope for a positive outcome?

I am comfortable with the instructions enough to not mangle the set in theprocess but if there is still value in pursuing an "official solution" from Mitsubishi that is not going to involve me pouring significant money into a 720p DLP (WD-62725) 60", then I will give it a try.

Thanks in advance,

-Kevin

If you don't have the receipt you will not be helped. BTW, this is one of the few REAL 720p DLP RPs (not wobulated like the nearly all others) so there is potential videophile value there.

Since we don't support DIY repairs here the info you have comes from else where.

Since you think this won't be so bad you are likely referring to only a handful of caps. As noted in the 2nd post the cap count for long term success is in the hundreds. There are only a handful of servicers in the country who will perform this service to that level. I have done it twice and will not do it again. On top of that the skill level required to open up the chassis and remove the boards even for the handful of caps is far higher than normal and some of the things you will be messing with are easily destroyed and difficult to replace.

All that said, if you don't see value in paying to have it repaired properly then trying DIY is an option.

Thank you for the response. It is a 720p set and spending in excess of $1,000 on it at this point is foolish. However, I am still going to contact Mitsubishi because the palce I bought it from told me they filed all the registration paperwork on my behalf. Perhaps that will be enough.

It is just distressing that the model of dependability has now been replaced with a model of planned obscelesence. The collective "We" never too much noticed when they snuck this in and come to expect that we live ina disposable society.


-Kevin

spectyr wrote:spending in excess of $1,000 on it at this point is foolish.

From the second post...

4) this COD repair runs $600-700 for parts and labor

Excellent post.

I have been repairing the V26 chassis for about a year now (caps only)... [EDITED by moderator] Total 52 caps ( I order the caps in volume)

[EDITED by moderator]

This is a massive amount of work (3,5 shop hours) with the low price we charge only justified as "keep busy work" due to the downturn in repair volume. Locally we charge a flat rate $390 with a 30 day in home warranty and an additional 2 months warranty for the chassis repair. I can't charge more as new 1080P TVs are selling for something around $1000.

Also, any time I'm called for service on a V26 chassis I inform the customer that I can not offer a warranty on the repair of the TV unless I repair the entire chassis. The recall rate on partial repairs is huge.

For a number of months Mitsubishi has not been assisting with repair any longer providing an exchange only on these products. Based on feedback you can expect about $500-600 for the exchange which is still a great deal if not unheard of for a product that is now 6 years old.